Customer feedback 2021


This is what our customers from all over the world say - about our guitars and our service!

Pierre, Le Chesnay, France

Hello Matthias, I just wanted to let you know that the guitar was delivered to me today. 

I have had time to unpack it, tune it and play on it for about an hour.  Wow ! It is indeed a beautiful instrument. Very nicely finished and very, very nice in hand, very light and responsive. 

I can tell that I will spend many hours of happiness with this guitar.  Many thanks for your assistance in matching us up.

Best regards,

Pierre

Peter from Riegel, Germany

Hello Mr. Hafner

the guitar has arrived --- a real gem--

The sound is great ...

regards

Peter


Glyn, London, United Kingdom

Hello Matthias, Just to let you know that my guitar arrived today and it’s a beauty !

Many thanks for your help and think of me if anything special comes into your shop as I love buying guitars !

Best
Glyn


Holger from Neubiberg, Germany

Hello Matthias,
Love at first sight ... wait for it to warm up. Wonderful, lively full sound ... Pickup very direct and authentic. Neck is a dream ... I won't give it anymore ... Golpe with ring finger sounds much more impressive about the pickup and amp ... Thank you very much again. The Senorita has opened up tonally in the last few weeks and is playing all of them against the wall! Have fun playing with her!
LG Holger

Holger from Berlin, Germany

Hello Matthias,

the guitar arrived safely last week. I've been playing on it for a few hours now and I'm very satisfied!

It is really very beautiful, excellent playability, and the sound developed very nicely after a few days.

Many greetings,

Holger


Patrick from Biberach, Germany

Hello Matthias,

just wanted to say that the guitar has arrived and I am very pleasantly surprised! Sound and playability are really great and optically it is a dream!

Warm greetings

Patrick



Tony, Oregon, United States

Hello Matthias,

Thank you for your time and energy in getting me this fantastic flamenco guitar. I love it! It sounds incredible and feels great!

I wanted to write you and let you know for future orders to your customers in the US that the customs fees were about $100. It is a small price to pay for such a fantastic guitar, but I wanted you to know for your future customers.

I also have a question, what strings and gauge are on the guitar? I want to make sure I keep the quality the same.

If you have an area to write a review on your store webpage, I most certainly will. Let me know.

Thank You

Tony



Carl from East Yorkshire, UK

Hi Saludos,
My guitar has just arrived, it is better than I expected, really nice and thank you again for the case. I had to pay a customs bill of £80:00 before they would deliver it. Hopefully you will receive your payment now, if you have any problems please let me know.
Thanks again
Carl 

Michael from Tucson, USA

Excellent seller, communication, and prompt shipping. Even though slight mishap during transit, thanks to Matthias for making things right - "La Guitarra Flamenca" really has top notch customer service to deliver high quality instruments!



Armando, Minneapolis, USA

One super happy buyer! The guitar was in excellent condition as described. Seller answered all my questions that I inquired about this guitar promptly. Great communication and packaging was excellent! I would not hesitate buying from him at all in the future and recommend him to other guitar lovers!! A. Gutierrez G.



Jay from Las Vegas, USA

Beautiful guitar Mattias thank you so much for the help, Jay!




Sandy from Hialeah, Florida  USA

Very pleased with the purchase, very good attention from Matt and excellent quality of the instrument, thank you!

Andreas from Zittau, Germany

Good morning Mr. Hafner,


Last night I was finally able to unpack and test my "Solea Especial". I am completely enthusiastic: the sound and playability are top notch, the guitar is very light, pleasant to play and the volume and sound quality are amazing. "Lullaby to an anxious child" sounds even better than on my Asturias, which impresses me very much!

The mechanics run smoothly and I like them very much. Are they made of wood? If so, what kind of wood is it?

The factory-wound Knobloch strings also contribute to the sound quality.

So now I finally want to continue playing on my "Solea Especial". I'm sorry, referring to your "bleeding heart", I'm keeping the guitar and I'm very grateful that you sold it to me. Guess it's even better than Sanchis Lopez's F1 Extra!

I wish you a good sunday.

With kind regards

Andreas



Stasiak from Warsaw, Poland

Matthias,

the guitar came on monday. IT is great:-) the best class instrument i,ve ever had. So thank you. Best wishes for 2021!

Stasiak



Bernd from Büren, Germany

Hello Matthias,

The camp was well received. DHL is top there! The first impression (5 points) was noticed through my nose. Everything smelled of fresh wood and spruce & cypress came full out of the excellent case.

Material and workmanship are excellent (5 points) and leave no doubt about the craftsmanship of Hermanos Camps. The mechanics are easy to use. Playability for me as a guitar teacher was good to very good.

First of all, I would describe the sound as fresh, young and aggressive.

The Fishman pickup works like I'm used to. Precise and clean. About my AER Bingo, the first generation, everything together is a good unit that reproduces what you want to hear.

(5 points)

The service from you, dear Matthias, was excellent, we had a few nice technical discussions and were able to exchange ideas. (5 points)

(5 points also for price / performance)

So, all in all, my student and I are very satisfied and will recommend La Guitarra Flamenca THE SOUND OF PASSION to others.

Warm greetings

Bernd




Shems form Hawaii, USA

Hello Matthias,

the guitar arrived in perfect condition, sounds and plays beautifully! 
Thank you
Shems

Bart from Almelo , Netherlands

Hola Matthias,

The Camps guitar arrived today in good condition. I’m testing it right now and seems to work fine. Nice guitar!Plays easy and I’m looking forward using the guitar for work.

Thanks allot!

Wish you a good new year and perhaps we meet/speak again.

Greetings Bart
Met vriendelijke groet,

Bart 




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